Terms of Service

Agreement to Terms

These Terms of Service govern your access to and use of clothingndjm.com and the purchase of clothing products from Hong Kong Jiurui Co., Limited. By accessing clothingndjm.com, creating an account, or placing an order, you agree to these Terms of Service. If you do not agree, you must not use clothingndjm.com or purchase products from Hong Kong Jiurui Co., Limited.

Use of the Website

You must be legally capable of entering binding contracts to purchase products. You agree to provide accurate, current, and complete information during checkout and account registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You must not use clothingndjm.com for unlawful purposes, fraud, harassment, or interference with website operations.

Orders and Acceptance

All orders are offers to purchase clothing products. Hong Kong Jiurui Co., Limited may accept or decline an order at its discretion. Order confirmation does not guarantee acceptance. Hong Kong Jiurui Co., Limited may cancel an order due to product availability, pricing errors, suspected fraud, or legal requirements. If an order is cancelled after payment, Hong Kong Jiurui Co., Limited will issue a refund in accordance with the refund timeframes in these Terms of Service.

Pricing and Payment

Prices are displayed on clothingndjm.com at checkout. You agree to pay all charges associated with your order: product prices, applicable taxes, and shipping fees. Payment must be completed through approved payment methods available at checkout. Hong Kong Jiurui Co., Limited may update prices and payment options at any time before order acceptance.

Shipping and Risk of Loss

Hong Kong Jiurui Co., Limited ships clothing products to addresses provided by you. Delivery timelines depend on destination, carrier availability, and customs processing. Hong Kong Jiurui Co., Limited is not responsible for delays caused by carriers, customs authorities, or events beyond reasonable control. Risk of loss passes to you upon carrier delivery confirmation to the address provided.

14 days No-Reason Refund Policy

You may request a return and refund for clothing products within 14 days of receipt without providing a reason. To exercise this right, you must contact Hong Kong Jiurui Co., Limited at [email protected] within 14 days of receiving the product. Returned items must be unused, unworn, unwashed, and returned with original tags and packaging. Hong Kong Jiurui Co., Limited may refuse a refund if the returned item does not meet these condition requirements. This no-reason refund policy applies to clothing products purchased directly from clothingndjm.com.

Refund Processing Timeframes

After Hong Kong Jiurui Co., Limited receives and approves your return, refund processing and arrival to your account takes at least 14 days. This timeframe applies to the period required for inspection, approval, payment processor handling, and bank posting. The refund will be issued to the original payment method used for the purchase. You are responsible for return shipping costs unless the return is due to damaged or defective items.

PayPal Refunds

PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Hong Kong Jiurui Co., Limited will initiate the PayPal refund after return approval. The final posting time depends on PayPal and your financial institution. You must monitor your PayPal account and linked funding source for the refund.

Damaged or Defective Items

Any claim for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact Hong Kong Jiurui Co., Limited at [email protected] within exactly 7 days of receipt and provide order details, photographs of the damage or defect, and the packaging condition. Claims submitted after exactly 7 days of receipt may be denied. If a claim is approved, Hong Kong Jiurui Co., Limited may provide a replacement, repair, or refund.

Returns Procedure

To return an item, contact Hong Kong Jiurui Co., Limited at [email protected] and request return instructions. Do not send items without return authorization. You must include the order number and return authorization in the package. Hong Kong Jiurui Co., Limited is not responsible for returned items lost in transit without valid tracking. Return shipping labels may be provided at the discretion of Hong Kong Jiurui Co., Limited.

Intellectual Property

All text, images, graphics, logos, and software on clothingndjm.com are owned by Hong Kong Jiurui Co., Limited or its licensors. You may not copy, reproduce, distribute, modify, or create derivative works from this content without written permission from Hong Kong Jiurui Co., Limited.

Prohibited Conduct

You must not misuse clothingndjm.com. Prohibited conduct consists of submitting false orders, using automated systems to access clothingndjm.com, attempting to breach security, uploading malicious code, and reselling products in violation of applicable law. Hong Kong Jiurui Co., Limited may suspend or terminate access for prohibited conduct.

Disclaimer of Warranties

clothingndjm.com and products are provided on an as-available basis. Hong Kong Jiurui Co., Limited disclaims all warranties to the maximum extent permitted by law. This disclaimer covers implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Hong Kong Jiurui Co., Limited does not warrant that clothingndjm.com will be uninterrupted, error-free, or secure.

Limitation of Liability

To the maximum extent permitted by law, Hong Kong Jiurui Co., Limited is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of clothingndjm.com or purchase of products. Hong Kong Jiurui Co., Limited total liability for any claim related to an order will not exceed the amount you paid for that order.

Indemnification

You agree to indemnify and hold harmless Hong Kong Jiurui Co., Limited from claims, losses, liabilities, and expenses arising from your violation of these Terms of Service, your misuse of clothingndjm.com, or your violation of any law or third-party right.

Governing Law and Dispute Resolution

These Terms of Service are governed by Hong Kong law. Any dispute arising from these Terms of Service or your use of clothingndjm.com will be resolved under Hong Kong law. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

Changes to These Terms

Hong Kong Jiurui Co., Limited may revise these Terms of Service at any time. Revisions become effective when posted on clothingndjm.com. Your continued use of clothingndjm.com after posting constitutes acceptance of the revised Terms of Service.

Contact Information

For questions about these Terms of Service, contact Hong Kong Jiurui Co., Limited at [email protected], +852 6502 9399, or UNIT I-1, 4/F, GOLDEN DRAGON INDUSTRIAL CENTRE PHASE II 162-170 TAI LIN PAI ROAD KWAI CHUNG NEW TERRITORIES HONG KONG.